What to Do If Your Identity Is Compromised

By Kevin Novak, Chief Information Security Officer at Old National Bank

Discovering that your identity has been stolen can be overwhelming. But with swift action, you can regain control and minimize the damage.

At Old National, we take client privacy seriously. Here’s a step-by-step guide to follow if your identity is compromised.

1. Contact Your Financial Institutions

   • Change online account passwords
   • Report unauthorized transactions
   • Request new account numbers
   • Set up fraud alerts

2. Place a Fraud Alert and Freeze Your Credit

   • Contact the major credit bureaus (Equifax, TransUnion, and Experian)
   • Request a free copy of your credit report
   • Request a fraud alert
   • Consider a credit freeze

3. File a Report with the FTC and FBI

   • Visit identitytheft.gov
   • Visit ic3.gov/ (for cyber-related crimes)

4. File a Police Report

   • Bring your FTC/FBI report and proof of fraud
   • Request a copy for your records

5. Secure Your Online Accounts

   • Change passwords
   • Enable multi-factor authentication MFA (token preferred)
   • Check for unauthorized changes

6. Monitor Your Identity Going Forward

   • Review credit reports
   • Watch for new accounts
   • Consider identity theft protection services

Final Thoughts

Identity theft is a serious issue — but it’s one you can recover from. At Old National, we’re committed to helping our clients protect their personal information.