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Changes are Coming to Online Banking

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Make Sure You’re Ready as We Transition to Old National Bank

We’re officially completing our transition to Old National Bank soon. To help you prepare for changes to online and mobile banking and debit/ATM card(s), we’ve broken down all the important dates and events you need to know.

Online & Mobile Banking | Debit & ATM Cards | See Our QuickStart Guide | View the Readiness Checklist

Important Dates and Events for Online Banking

  • A woman working on her laptop

    BEFORE CONVERSION TO OLD NATIONAL BANK

    Now through July 7

    • First Midwest Online & Mobile Banking users will receive their Old National login information and a Quick Start Guide.
    • Download or print account statements and notices prior, they will not transfer to your Old National account.
    • First Midwest Bank Bill Pay will be unavailable starting at 5pm on July 7.
  • A woman signing up for eStatements

    DURING CONVERSION TO OLD NATIONAL BANK

    Friday July 8th

    • Access to First Midwest Bank Online & Mobile Banking will end at 7pm.
    • Zelle® transactions will no longer be available starting at 7pm.
    • Remove the First Midwest Mobile app from your mobile device.
    • External Transfers that are scheduled after July 8 in Online Banking will no longer be available starting at 7pm.
    • Do not schedule any future External Transfers after July 7. They will not transfer to your Old National account.
  • A couple logging into Zelle

    AFTER CONVERSION TO OLD NATIONAL BANK

    Beginning Monday, July 11th

    • Use your Old National Online User ID and temporary password (mailed to you the week of June 13) to log in to Online Digital Banking.
    • Confirm your First Midwest Bill Payee information has transferred correctly.
    • Download the Old National Mobile app on your mobile device.
    • Enroll for Zelle® and/or External Transfers to continue using these services.
    • Review your scheduled internal transfers to confirm they have automatically transferred to Old National correctly.

Frequently Asked Questions for Online Banking

A: If you currently use First Midwest Online and Mobile Banking, you will automatically have access to Old National Online and Mobile Banking at 8am Monday, July 11.

A: Most Online and Mobile Banking clients will be able to keep their current User IDs after conversion. We will mail more information about your login credentials in June.

A: When you log in to Old National Online Banking, you’ll need to enroll for Zelle® if you want to continue using this service.

A: Your First Midwest account history and eStatements will not be accessible through Old National Online Banking. For this reason, we strongly recommend you download or print your eStatements and images from First Midwest Online Banking prior to 7pm on Friday, July 8 and retain them for recordkeeping purposes.

A: External Transfers you have scheduled with First Midwest will not transfer to Old National, and you will need to set them up in Old National Digital Banking system.

A: Payees and scheduled payments you have established in First Midwest Bill Pay by 5pm Thursday, July 7 will automatically transfer to Old National Bill Pay at 8am Monday, July 11.

A: At 4pm on July 8, the First Midwest Loan Payment Center will no longer be available. Starting July 11, you should register for Old National’s online or mobile banking to see the details on your loan as well as make payments.

To use digital banking to make payments on your Old National loan, please follow the directions below:

In Online Banking, simply click on Move Money in the top menu bar and in the drop down box, click on Loan Payment.

In the mobile app, click on Payment Center at the bottom of the screen and then click on Pay Loan.

Important Dates and Events for Debit Card Holders

  • A client paying with there First Midwest Debit Card

    BEFORE CONVERSION TO OLD NATIONAL BANK

    Beginning in mid-May:

    • As First Midwest Bank ATMs are converted to Old National ATMs, there may be brief periods when service is unavailable.

    Beginning the week of June 6th

    • If you currently have a First Midwest Debit Mastecard®, you will receive your new Old National Bank Debit Mastercard® in the mail.
    • Activate your Old National card(s) and select your 4-digit PIN according to instructions on your card upon receipt. You may begin to use your new card(s) on, but not before, Monday, July 11.
  • A client paying with there First Midwest Debit Card

    DURING CONVERSION TO OLD NATIONAL BANK

    Friday, July 8th

    • All First Midwest Bank banking centers will close at 4pm.

    Friday, July 8th through Sunday, July 10th

    • All First Midwest Bank banking centers will be closed.
    • Continue using your First Midwest Bank ATM and debit card(s) for purchases and at ATMs, including Allpoint® ATMs.
  • A client paying with there Old National Debit Card

    AFTER CONVERSION TO OLD NATIONAL BANK

    Beginning Monday, July 11th

    • All First Midwest Bank ATMs will open as Old National ATMs.
    • Once activated, begin using your new Old National debit/ATM card(s).
    • Cut up or shred your First Midwest Bank debit/ATM card(s) after you’ve completed your first successful transaction or withdrawal using your new Old National card.
    • If you are using your First Midwest Bank debit/ATM card(s) for recurring payments, shopping sites, or in digital wallets, you will need to contact those companies or manually update them with your Old National card information.

Common Questions from ATM/Debit Card Holders

A: If you have a First Midwest ATM card or debit card, you’ll automatically receive an Old National ATM card or Mastercard® debit card in the mail beginning the week of June 6. To protect your safety, cards are sent in plain white envelopes with no identifying information. Take care not to accidentally discard it.

A: First Midwest debit cardholders will continue to have free access to 55,000 Allpoint® ATMs1 throughout the world (often in retailers such as Target, Walgreens, CVS and Costco), as well as free access at any Old National ATM.

A: Continue to use your First Midwest ATM card or debit card through Sunday, July 10.

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* NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING. Limit one (1) prize per person, immediate family member, or household. International Transactions are ineligible for entry. Odds of winning depend on total number of entries received. Winners selected on or about 8/26/2022. Open only to individuals who are at least eighteen (18) years old and a legal resident of: Illinois, Indiana; Kentucky, Michigan, Minnesota, and the following counties in Eastern Iowa (cities within Scott County, IA) or Southeast Wisconsin (Waukesha, Milwaukee and Washington Counties, WI) (collectively, the “Geographic Area”) at the time and date of entry. Businesses, other legal entities, and any non-consumers is not eligible to enter or win. Void in Guam, Puerto Rico and wherever else prohibited by law. Other exclusions apply. Prizes include (2) Grand Prizes valued at $25,000 ea.; (10) First Prizes valued at $1,000 ea.; (25) Second Prizes valued at $500 ea.; and (100) Third Prizes valued at $250 ea. Total ARV of all prizes: $72,500. To enter without activating a card or making a card purchase, hand print your full name, complete mailing address, telephone number, date of birth and the words “First Midwest Bank Sweepstakes” on a plain 3”x5” piece of paper and mailing it in a sealed, stamped and hand printed #10 envelope to: First Midwest Bank Sweepstakes, 211 Greenwood Ave. 2-2, Promo 510, Bethel, CT 06801. No photocopied, computer-generated facsimiles, mechanically reproduced, or mass entries permitted. All entries become property of Sponsor and will not be returned. Enter as often as you wish by mail, but each entry must be mailed separately and be postmarked by 8/15/2022 and received by 8/22/2022. Sweepstakes begins 6/01/2022 and ends 8/13/2022. See Official Rules for complete details at mastercardpromo.com/fmb2onb. Sponsor: Old National Bank, One Main Street, Evansville, Indiana 47708. Administrator: teamDigital Promotions, Inc., 6 Berkshire Blvd, Bethel, CT 06801, www.teamDigital.com. If you do not wish to receive future sweepstakes mailings from Old National Bank, please send a removal request with your name, complete mailing address, and the first 6 digits of your Mastercard number, if any, to: Old National Bank, One Main Street, Evansville, Indiana 47708.

Mastercard Prepaid is a registered trademark, and the circles design is a trademark, of Mastercard International Incorporated. ©2022 First Midwest Bank, a division of Old National Bank. All Rights Reserved.

1 Access to Allpoint® ATMs is free for all Old National debit and ATM cards except for Health Savings Account cards and Home Equity Access cards, for which we charge a $3 Foreign ATM Fee.