Frequently Asked Questions on Our Partnership with Old National
Over the next few months, we’ll continue working to combine the best of our companies with a renewed focus on helping you achieve financial success! Once the transition is complete, likely late spring or early summer, First Midwest will operate solely under the Old National Bank name. For now, continue to bank with First Midwest just like you do today!
General Information
A: Like First Midwest, Old National is a well-established, well-run and trusted financial institution, with strong Midwestern values and deep client and community relationships going back nearly 190 years. Old National is headquartered in Evansville, Indiana and has $24 billion of assets, 2,400 employees and serves communities across Indiana, Kentucky, Michigan, Minnesota and Wisconsin.
A: This merger reinforces our shared commitment to relationship-focused banking and will add talented leadership and depth to our collective teams. It will also offer you an expanded set of products and services and an expanded number of locations at which to conduct business. We will maintain our local knowledge and decision making and become an even more important resource to the communities we serve. As the merger progresses, we will keep you informed of any new developments. These communications will also be posted at www.FirstMidwest.com/OldNational.
A: After much thoughtful consideration, we have determined our combined organization will operate under the Old National Bancorp and Old National Bank names, with dual headquarters in Chicago and Evansville, Indiana. Until that time, we will continue to operate as separate organizations.
A: At this time, all of the First Midwest employees who have been serving you in the past will continue to provide the same exceptional service to which you have grown accustomed.
A: Yes, at this time, all lobby and drive-up hours will remain the same.
A: If you have additional questions regarding the transaction, please call your local First Midwest Bank branch manager or relationship manager.
A: Our intention with this merger is growth, and there is very minimal overlap in our branch footprint. A project team of representatives from both First Midwest and Old National will be assembled very soon to begin assessing the combined branch footprint. We will communicate any changes directly with stakeholders at the appropriate time and in accordance with regulatory requirements.
Important Information for Deposit Accounts
A: Many clients will be able to keep their same account numbers. If your account number changes, we will notify you by mail. And, if you do receive a new account number, we will notify your direct deposit payers and automatic payment recipients of the account number change as these transactions are processed after account conversion.
A: The bank routing number for your account(s) will change to the Old National routing number, 086300012, on Sunday, July 10. However, your current First Midwest checks will continue to work for AT LEAST two years after conversion.
A: If you currently receive eStatements from First Midwest for your deposit accounts, you will continue to receive eStatements from Old National.
A: Your First Midwest CDs (excluding Build a Buck CDs) and IRA CDs will stay at the same rates and terms until maturity.
A: If you have an existing direct deposit, future-dated or recurring payments set up through your First Midwest account, it will automatically transfer to your Old National account.
A: You may continue to use your same accounts, checks, and deposit slips at this time. We will make your transition as easy as possible and notify you in advance if your checks or deposit slips will require replacement.
Updates for First Midwest Loan Accounts
A: All terms, conditions and interest rates for your mortgage loan will remain the same.
A: For non-mortgage consumer loans, please continue to use your First Midwest loan payment book or billing notices through Friday, July 8, and watch your mail for additional information about your First Midwest loans.
Upcoming Changes to Online & Mobile Banking
A: If you currently use First Midwest Online and Mobile Banking, you will automatically have access to Old National Online and Mobile Banking at 8am Monday, July 11.
A: Most Online and Mobile Banking clients will be able to keep their current User IDs after conversion. We will mail more information about your login credentials in June.
A: When you log in to Old National Online Banking, you’ll need to re-register for Zelle® if you want to continue using this service.
A: Your First Midwest account history and eStatements will not be accessible through Old National Online Banking. For this reason, we strongly recommend you download or print your eStatements and images from First Midwest Online Banking prior to 7pm on Friday, July 8 and retain them for recordkeeping purposes.
A: Scheduled transfers between your First Midwest accounts will automatically transfer to Old National.
A: External Transfers you have scheduled with First Midwest will not transfer to Old National, and you will need to set them up in Old National Digital Banking system.
A: Payees and scheduled payments you have established in First Midwest Bill Pay by 5pm Thursday, July 7 will automatically transfer to Old National Bill Pay at 8am Monday, July 11.
Common Questions for Debit & ATM Cards
A: If you have a First Midwest ATM card or debit card, you’ll automatically receive an Old National ATM card or Mastercard® debit card in the mail beginning the week of June 6. To protect your safety, cards are sent in plain white envelopes with no identifying information. Take care not to accidentally discard it.
A: First Midwest debit cardholders will continue to have free access to 55,000 Allpoint® ATMs1 throughout the world (often in retailers such as Target, Walgreens, CVS and Costco), as well as free access at any Old National ATM.
A: Continue to use your First Midwest ATM card or debit card through Sunday, July 10.
What to Know About Your First Midwest Credit Cards
A: If you have a First Midwest consumer or small business credit card through Elan, you may continue to use your card and manage it directly through Elan. To manage Elan credit card payment, visit: https://www.myaccountaccess.com/onlineCard/login.do